Skills enhancement is a fundamental pillar for improving logistics competitiveness. The constant evolution of logistics sector practices requires human resources which are specifically trained in logistics professions and whose knowledge is continuously updated.
Thus, the Moroccan Agency for Logistics Development (AMDL) has devoted the development of training and logistics skills as a priority measure to support actions seeking to improve sectoral flows, the emergence of integrated and efficient operators and the development of multi-flow logistics areas.
As part of the implementation of training and skills action plan , the AMDL has established a number of tools for planning and managing employment and training in the logistics sector in Morocco . These measures have allowed namely to:
- List the professions in the logistics sector in Morocco;
- Have a Job/trade-lines repertoire Jobs/Professions Repertoire (REM) and a Referential of Jobs/Skills Guide Compétences (REC);
- Have HR guides allowing the professionals to better recruit, train and manage the sector’s human resources;
- Have a national training plan aligned with the needs of the logistics sector;
- Establish a sustainable governance of training planning : board of coordination of Logistics Training Board.
The Agency has elaborated a Job/trade-lines Repertoire (REM) which seeks, in the first place, to facilitate knowledge of job market in the logistics sector, by describing the jobs and trades that are performed there.
Each repertoire sheet corresponds to a set of workstations with a number of similarities in the activities carried out and the skills required to carry them out.
The Repertoire sheets are broadly described to include different real work situations. It aims to avoid locking job seekers in highly narrow job categories that may reduce their chances of accessing jobs opportunities available on the labour market.
Job/trade-lines Repertoire aims to help the authorities in charge of higher education and professional training to better distinguish between trades, trade families, specialities and training branches.
Within the framework of the sectorial study, the Agency has developed the Job-Skills Referential (REC). It is in fact a document that describes the jobs’ activities, provides information on indicators specific to each job, and describes the anticipated or identified evolutions, as well as the skills needed to carry them out.
The main activities are described in a quite detailed manner and represent the different work situations encountered in each job.
The Job / Skills referential is close to the business owners reality. It is made available for the sector to serve as a common reference and to help them develop their human resources management tools.
The Agency has developed a number of guides for professionals to help them manage their human resources:
- Recruitment and Mobility Guide
Recruitment and mobility are two main levers for human resources offering the opportunity of development through the acquisition of new skills and responsibilities both within or between companies.The Recruitment and Mobility Guide is a tool that defines the principles and rules governing these two activities, as well as the steps to follow in recruitment and mobility within a company.
- Human Resources and skills Assessment Guide
Human resources assessment is the activity that occupies a prominent place in the human resources function, mainly skills assessment.
Human Resources and skills Assessment Guide is a tool that defines the principles and rules governing the human resources and those relating to the elaboration of skills profiles.
- Training Plan development Guide
Training plan is a tool designed for the development of skills within companies. It seeks to plan and program training actions based on the needs expressed by the employer and employees during the year end performance or at defined periods in the company’s life.
Training Plan development Guide is a tool that outlines the principles and steps to follow while elaborating training within a company.
In order to ensure and maintain the quantitative and qualitative adequacy between training offer and skills demand in the logistics sector in Morocco, the AMDL has drawn up, in partnership with all the stakeholders, the National Logistics Training Plan covering the period 2020-2024.
This plan stands for a tool aiming to provide the trends concerning the projected evolution of training needs in order to organize and anticipate the supply training at the national and regional levels.
The Agency chairs and coordinates the Logistics Training Coordination Board’s works, which is a body composed of representatives of the training offer as well as the professionals in the logistics sector.
The Board’s mission is to ensure that there is a quantitative and qualitative adequacy between logistics training offer and the the labour market’s demand, in particular by piloting the implementation of the national logistics training plan, and proposing further measures aiming to develop and improve the training and logistics skills offer in Morocco.
The AMDL, in partnership with the CGEM, has designed the labelling system for transport and logistics training in Morocco, which is part of the implementation of Action No. 11 of the application contract for the period 2014-2020 on the development of training and logistical skills signed in 2010 before HIS MAJESTY THE KING MAY GOD ASSIST HIM.
The main objective of the label is to:
- Distinguish and value training that meets quality criteria;
- Encourage training organisations to follow a path of continuous improvement;
- Encourage the creation of synergy between training organisations and professionals in order to develop training programmes that better meet their needs.
The LTL will focus on training related to transport and logistics:
- Public and private professional initial training courses in relation to transport and logistics of specialized technician, technician, qualification and specialization levels, given in Morocco;
- Public and private graduate initial training in transport and logistics in Morocco;
- Postgraduate continuing education related to transportation and logistics with a face-to-face time of 300 or more.
An organisational system is provided for the award of the Label, set up around a committee called the "Labeling Committee", and equipped with a set of tools related to the audit and evaluation of training (labeling framework).